How do I place an order?
You can place an order through our secure website. Alternatively, you may contact us at (415) 885-8070. We are happy to answer any questions you may have via
info@beritdesigns.com or telephone.
What methods of payment do you accept?
We accept Visa, Mastercard, American Express and Discover.
How will my order be shipped?
You can select to have your order shipped USPS First Class Mail, Priority Mail or Express Mail. Please keep in mind that many custom ordered designs may take two weeks to create.
Will any taxes be added to my final order?
An 8.5% sales tax will be applied to orders in California.
Do you ship internationally?
We do ship to many international countries. Before placing an international order, please contact us at
orders@beritdesigns.com with the item name and country where you would like the products
shipped. We will let you know if we are able to ship to that country and what duties may be applicable.
How long will my order take?
Since each piece is hand made to order by our design team, orders generally take two weeks to complete and ship. For custom orders, we may need to special order gemstones to match your color
scheme which will take slightly longer. We will make every effort to complete your piece as quickly as possible. Many of our 'Globe Trotting Collection' pieces are already in stock and will
ship within 48 hours.
Will my piece be exactly like the one pictured on the website?
Berit Designs hand makes each and every piece it sells. We are very detail-oriented and take tremendous pride in our work to exceed the expectations of our customers. Due to the inherent
uniqueness of our beads there may be subtle differences in each piece. Also because we use a lot of natural pearl and shell components, please expect minor variations in size, shape and color.
Do you offer volume discounts?
Volume discounts are available. If you order 2 or more of the same style, you will receive a 10% discount. If you order 4 or more of the same style, you are eligible for a 20% discount. Additionally,
if you are interested in staying within a certain budget range, please let us know so we can design something special for you within your price range.
Can I request modifications to an existing design?
You can request changes in length of bracelet, necklace and earring designs. You may also change most designs from sterling silver to 14 karat gold filled for a small materials fee. Please email us
at
orders@beritdesigns.com with the item name and any modifications you are interested in. We will finalize the details of the piece and send you an invoice.
Do you do custom work?
Of course we do custom work. Please fill out our custom design form which will help our design team begin the process. We will discuss colors, styles, materials and quantity until you decide on
something that fits your vision.
How do you measure jewelry for the best fit?
Use a flexible piece of string and measure your neck or wrist. Add one inch to the wrist measurement to determine your bracelet size. For a choker style necklace, add one inch to your neck
measurement to determine your neck size. Add additional inches to your neck measurements if a longer style necklace is desired. Our standard sizes accommodate sizes small to medium. If you are interested
in another size, please email us at orders@beritdesigns.com and we will gladly assist you.
How do you measure onesies for the best fit?
Our 100% cotton garments are true to size after normal dying and washing procedures, making them appear slightly oversized before washing. The following sizes are equivalent
to 0-3 months (10 lbs, 19-22 inches), 3-6 months (14 lbs, 22-25 inches), 6-12 months (18 lbs, 25-28 inches) and 12-18 months (23 lbs, 28-31 inches).
If you are interested in a larger onesie size or t-shirt style, please email us at orders@beritdesigns.com and we can assist you.
What type of materials do you use?
Our pieces are made with the highest quality materials. Our silver beads, clasps and other jewelry components are made from .925 sterling silver--the standard in jewelry making. The gold beads and findings
are 14 karat gold filled, also the industry standard as softer solid gold is more prone to denting and scratching. Pearls are freshwater. We use several handcut, brilliant gems and Swarovski crystals. In
some cases we use sparkling glass gems to keep costs down.
Who designs and makes the pieces?
All of our pieces are designed and made by hand on shore by our design team to support our local economy.
How do I care for my piece?
For the best results in caring for your piece, never wear your jewelry in the shower or pool as the chemicals erode the shine. Let your skin dry after applying perfumes and lotions so the residue doesn't dull
the finish. Use a silver polishing cloth or ultrasonic jewelry cleaner and store your piece in an airtight container or bag so the sterling silver and 14 karat gold filled metals do not tarnish. Dry pieces
with a soft cloth or lint-free towel. Knits should be hand washed and dried flat.
Do you do repairs?
Our jewelry is made with high quality materials and the finest craftsmanship. In the event that your item is damaged during shipping or from normal wear, we will repair it free of charge within 60 days of
purchase. Please email us at
info@beritdesigns.com for an authorization code. After 60 days, we charge a $20 repair fee.
What do I do if I am not satisfied with my piece?
We want you to be happy with your designs. If you are not satisfied, for any reason, you may return your order for a refund, exchange or store credit within 14 days of receipt. Because we have to special order the materials for custom designed pieces, custom designs may not be returned. Washed or worn clothing may not be returned.
Am I able to return holiday gifts after the holidays?
Items purchased in December are eligible for a refund until January 15 of the following year.
Do you accept wholesale inquiries?
Would you like to carry Berit Designs products in your store or on your website? For more information, please fill out the form below. All resellers must have a valid tax id number and there is an initial minimum
order of $150.00.
Can I host a home party?
Are gift certificates available?
Yes, we do offer gift certificates. Berit Designs gift certificates make the perfect engagement or shower gift so the lucky bride can customize her wedding jewelry before her special day. Gift certificates are also
great for teenagers to choose custom designed prom jewelry. They also make great gifts for Valentine's Day, Anniversaries, Mother's Day, Birthdays, Christmas and Hanukah.
What charitable groups do you work with?
Berit Designs supports many charitable organizations by volunteering, giving money, donating products and doing benefit shows. During October or Breast Cancer Awareness month, 20% of proceeds are donated to breast
cancer research. During March, 20% of proceeds are donated to the American Cancer Society. Berit Designs is a strong supporter of microfinance organizations, an economic development approach intended to benefit low-income groups. Our company mentors small businesses through involvement
with the Women's Initiative for Self Employment in San Francisco as well as Cross-Cultural Solutions and Village Exchange International in Ghana, Africa. We also support the Muscular Dystrophy Association, Locks of Love, Carousel of Hope for Childhood Diabetes and March
of Dimes through benefit shows and financial support.
How can I contact Berit Designs?
You can email us at
info@beritdesigns.com or via phone at (415) 885-8070. Phone hours of operation are Monday to Friday, 8 a.m. to 6 p.m Pacific Time.